Bad meetings drain productivity, slow down teams, and create frustration across an agency — but most meeting problems stem from just a few fixable causes. When roles are unclear, teams are structured around projects instead of people, or meetings lack purpose, organizations end up overscheduling to compensate. By redesigning team structures, clarifying responsibilities, and adopting a simple P.O.S.T. framework, agency leaders can significantly reduce unnecessary meetings and give teams more time for meaningful work.

Hybrid work is now a permanent reality for agencies, but there is no single “right” model. Each structure — from office-first to remote-first — comes with its own trade-offs in autonomy, collaboration, leadership expectations, and operational complexity. Understanding the five most common hybrid models helps agency leaders choose the approach that best aligns with their culture, talent needs, and long-term strategy. The key is being intentional about how teams work together, communicate, and sustain performance in a more flexible world.